Staffbase Blog

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The 3 Essential Elements of Employee Experience Design

Courtesy of Imgur

Are You Experienced?

Anyone who’s ever held a job has had an “employee experience.” But were you to ask ten different people to tell you exactly what an employee experience is, chances are you’d get ten different answers, none of which would necessarily bring you any closer to a full understanding of the overarching concept that has become something of a buzzword in recent years. While studies show that a well-designed employee experience (or EX) leads to greater levels of engagement, enthusiasm, involvement, and employer brand commitment, the truth is that it's hard to build something that you can't even define. So just what is the employee experience? Allow us to explain.

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Why the Christian Democratic Union in Hessen, Germany, Voted for an Employee App

Normally when an employee app is implemented, the idea is to connect non-desk workers and to reach those who are excluded from traditional communication channels in order to bridge communication gaps. However, it’s becoming increasingly clear that employees who work in an office or on a desktop computer can also greatly benefit from mobile communication.

 

Since September 2015, Germany’s Christian Democratic Union (CDU) has been using an employee app from Staffbase, and in that time they’ve gained a lot of insight into its wide-ranging potential.

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Employee Experience vs. Employee Engagement: A Comparative Study

Employee Experience Defined: It's More Than a Buzzword

In 2015, when Airbnb announced that they were appointing a Global Head of Employee Experience, many people asked themselves, “What is that? Is it like Chief of Casual Fridays?” Since then, numerous articles, books, and blogs have appeared that refer to employee experience as a “buzzword,” a “trend,” or a “fad,” none of which suggest permanence or imply the kind of game-changing transformation that the concept’s true believers—ourselves among them—are certain it demonstrates. The disturbing result is that many business leaders remain likely to dismiss employee experience as just one more corporate flavor of the month.

 

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Turning Monologues into Dialogues with the T‑Systems Mobile App

Susann Wanitschke, intranet manager at T-Systems Multimedia Solutions, reports on the progress and the new applications of the T-Systems Employee App. After nearly two years of use, one thing is perfectly clear: the young company (whose average employee age is just 35) has found several innovative solutions and use cases for its app.

 

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Connecting Non-Desk Workers in Health Care: The Franciscan Children’s Hospital Employee App

 

 

Health care is a stressful vocation; employees must make instant decisions in emergencies and work around the clock to provide patient care. External factors add to the pressure, as hospitals fight to retain good employees when other organizations are recruiting and staffers have a high rate of burnout. 

 

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