Appreciation is important in the office. According to Dr. Paul White, Psychologist and President of Appreciation at Work, it's the key to workplace retention and building relationships that lead to a happier and healthier culture.
Dr. White reports that as many as 65 percent of employees in North America say that they haven't received recognition at work in the past year. And when employees don't feel valued, the cost to an organization can be quite high. Workers often become disengaged and lack a desire to do work. Productivity suffers, along with customer service and internal culture.
While according to Dr. White many employers have some type of recognition program in place, he claims that most of them lack authentic and meaningful appreciation. A big reason why is that the difference between recognition and appreciation is often misconstrued. Recognition is a gesture that focuses on the results of an employee's work. Appreciation is a gesture that focuses on the employee as a person.
An employer can create of culture of appreciation in the workplace by first determining which of the 5 languages of appreciation—which Dr. White identified in order to make any workplace environment more encouraging and productive—best engage individuals and teams.
Listen to our webinar with Dr. White to find out how appreciation can be communicated in ways that resonate with workers.
Learn more from our discussion with Dr. White here to find out how employers can empower their workforce with appreciation that matters.
For more information about internal communication in the workplace, check out the following articles in our blog: